General
Why should we use MyCommunitySites?
Do you support ALL HOA’s and Condos?
When will the service be available?
How much will the service cost?

Technical
Who owns the domain name?
Do we get email accounts with our site?
Are there limits to how many documents we can upload?
How do we know which documents are in compliance?
My team isn’t technical – do we need to be developers to maintain the site once it’s launched?
What kind of support is offered once we sign up?
How quickly will my site be live?

Domain names/Hosting
Who owns the domain name?
Who will be hosting our new site?
How secure are my site and my documents?

Design/Content
Can I pick a design for my site?
Is my content customizable?
How can we use our paper documents?

Billing
If we sign, how long are we locked into our contract/subscription?

Marketing
Can you help us market our new site?

Other
How do I contact a live person?

 

General

Why should we use MyCommunitySite?
Not only do we make it easy for you to create your association website, we will also ensure your compliance with Florida law.  Our service is inexpensive, secure and very easy to use. We also offer free support and management plans if you need them!

Do you support ALL HOA’s and Condos?
Yes!  The service is designed to provide all HOA’s and Condo Associations, of any size, the flexibility you need to manage all of your association documentation and information.

When will the service be available?
MyCommunitySite launches in mid-November. It is recommended to sign up and get your site launched on or before Jan 1, 2019 when Florida law goes into effect. And if you sign up before the end of the year, you’ll be able to take advantage of early sign-up discounts!

How much will the service cost?
There are no up-front development costs or set-up fees.  Our service is subscription-based and will be tiered to provide options.  The base price is $50 per month and includes unlimited support during start up.  Becker Law CA clients who pay upfront for a year will receive a 20% discount.   All others who sign up before year’s end will receive a 10% early launch discount for a period of one year and can pay monthly.  We also offer a management package!

 

Technical

Who owns the domain name?
You do!  When you register for the service, you’ll be able to create a free subdomain for your site (example: yourassociationname.mycommunitysite.com).  This can be used for your public site.  If you prefer, you can use a domain name you already own or register a new domain name.  Just contact us and we’ll be happy to help you point that domain to your new site.

Do we get email accounts with our site?
We can redirect any forms on your site to emails that you designate.  If you need an email account for your site, please contact us and we will assist you in setting up an email if you have a current website and domain name or provide additional options.

Are there limits to how many documents we can upload or the size of those documents?
Nope!  You can upload all the documents you need to create your site and maintain compliance with legal requirements.

How do we know which documents are in compliance?
The template and features offered will prompt users to upload required documents in accordance with the law.  If you are a Becker Law client, the Becker team will be happy to review your new website to ensure that it is compliant at their normal hourly rate.  If you are not a Becker Law client, and you have questions, we encourage you to speak with your attorney.

My team isn’t technical – do we need to be developers to maintain the site once it’s launched?
Nope!  The service is designed so you can easily create, update and manage your site and documents without any programming at all.  And, if you need help, we are a chat or phone call away!

What kind of support is offered once we sign up?
Chat, email and phone!  Let us know how we can help!

How quickly will my site be live?
Same day. Simply sign up, select a template, add content and launch!

 

Domain names/Hosting

Who owns the domain name?
You do!  When you register for the service, you’ll be able to create a free subdomain for your site (example: yourassociationname.mycommunitysite.com).  This can be used for your public site.  If you prefer, you can use a domain name you already own or register a new domain name.  Just contact us and we’ll be happy to help you point that domain to your new site.

Who will be hosting our new site?
You subscription includes secure hosting on the mycommunitysite.com servers.

How secure are my site and my documents?
We use industry standard encryption (SSL) for your site and your documents.  Your data is secure and we never share your information.

 

Design/Content

Can I pick a design for my site?
Yes!  You can select a theme for your site.  We’ll be adding more themes periodically to provide you with the most customized experience.

Is my content customizable?
Yes!  You can create pages based on you specific site requirements and upload content that is unique to your association needs.

How can we use our paper documents?
If you do not have the ability to scan and upload your documents on your own, we offer a plan which includes the option for you to send us your documents and we’ll scan and upload them to your site for you.

 

Billing

If we sign, how long are we locked into our contract/subscription?
The service is offered month to month and you may cancel your subscription at any time.  We do offer a discount if you sign up for, and commit to, a full year,

 

Marketing

Can you help us market our new site?
There is an option for you to email your association members when you launch your site.  If you are also creating public pages to market your association, we can support you with customized marketing options.  Reach out and we’ll be glad to help!

 

Other

How do I contact a live person?
We are available by chat, email and phone.  We are here and happy to answer questions or provide support. Give us a call: 1-833-223-2537